Product Queries

Each Jugnu candle is made with our 100% natural soy and bee-soy wax blends. We use non-bleached lead-free cotton wicks, and high-quality paraben & phthalate free fragrance oils so that you can enjoy a natural, safe, and eco-friendly scented candle experience.

Inspired by the music we all grew up with, each Jugnu candle is a tribute to the iconic Pakistani 70s, 80s, and 90s. Our goal is to encourage people to buy scented candles made in Pakistan - especially when ours are more affordable, eco-friendly, and better quality!

Our best-sellers include Chandni Raatein - our signature Motia scent, Pehli Si Mohabbat (Nargis), Halka Halka Suroor (Bakhour)and Sar Kiye Yeh Pahar (Sandalwood and Cherry Blossom)

We primarily keep a strong scent ratio for our candles, based on Pakistani weather. However we do have some mild scents in our collection as well.

Following the burn instructions on our candles will allow you to enjoy them for a longer duration. General guidelines include not burning continuously for more than a few hours, trimming your candle wicks regularly, and placing them on an even flat surface to ensure an even burn pool.

All our packaging including boxes and gift-bags are paper-based and 100% recyclable. We only use glass jars that we
strongly advise to up-cycle!

A helpful tip for cleaning the remaining wax is to leave your used candle in the freezer overnight - this makes it very easy to pop out the remaining wax. You can use the jars to store pens, makeup tools,
or even plant indoor plants.

 Don't forget to share photos of your upcycled jars and tag us!

We’re stocking at many different locations across Pakistan! You can visit any of our retail partners and experience our range!


For any changes in your order or cancellations please email us at shop@jugnucandle.com
or reach out via DM on social media within 24 hours of placing the order. Once your order has been shipped, no changes can be made.

Yes, when placing the order please put in the shipping details of the person you want the package gifted to. You can also choose to include a hand-written note (simply mention it in order notes) and a gift bag along with your order. For payment in advance, please reach out to us via email (jugnucandlekarachi@gmail.com) or DM.

At Jugnu we specialize in creating the most beautiful custom candles for all occasions. Simply reach out to us with your requirements via email (shop@jugnucandle.com) or DM and we will take care of the rest!

Shipping & Returns

All orders are processed within 24 hours and we deliver nationwide. Standard delivery time to all locations within Pakistan is between 3-7 business days.

If you do not receive your order within 7 days please reach out to us immediately via email
(jugnucandlekarachi@gmail.com) or DM and our team will take a look into the matter.

Yes we do! Unfortunately our website currently does not offer automatic international shipping so please reach out to us via email (jugnucandlekarachi@gmail.com) or DM with your details!

We take great care to ensure your candle reaches you in the best condition possible. However, if the product is delivered damaged, please reach out describing the problem along with the necessary images. We will ask you to return the product to the company.

Once we have assessed the problem, we will process your replacement and dispatch it to the address provided. No shipping charges are applied to the replacement provided. We currently do not have a refund policy.